Full Feature List

Build voice & messaging into anything.

A carrier-grade platform for modern teams — from dial plan and DIDs to SMS, billing, and compliance.

Feature Highlights

🔀

Smart Call Routing

Send every call exactly where it should go, and change it anytime.

📞

Numbers in Seconds

Buy local or toll-free numbers and assign them instantly.

🎯

Built-In Call Queues

Contact center features without a second platform.

🗂️

Auto Attendants

Phone menus that get callers to the right place.

💬

Business Texting

SMS and MMS from your business numbers, delivery-ready.

🔁

Free Number Porting

Port in your existing numbers at no cost, with guided support.

🎙️

Recording & Voicemail

Capture, store, and retrieve every conversation.

☎️

Bring Your Phones

Desk phones, softphones, and multi-line devices supported.

💳

Clear Billing

Itemized invoices, card on file, and auto-reload.

🛡️

911-Ready

Emergency addresses registered for every number.

🔑

Roles & Permissions

Control who can do what, down to the feature.

🔒

Fraud Protection

International dialing off by default, with spend limits.

Calling & Call Routing

Inbound & Outbound Calling

Nationwide calling on carrier-grade infrastructure, with international dialing you can turn on per account.

Flexible Call Routing

Send any number to a person, queue, auto attendant, ring group, or voicemail — and change it anytime.

Business Hours & Holidays

Route calls differently after hours and on holidays, with temporary overrides for one-off closures.

Call Forwarding

Forward to any outside number, with control over which caller ID the recipient sees.

Caller ID Control

Set the caller ID name and number for the whole account or per phone number.

Star Codes & Short Dialing

Dial extensions and shortcuts instead of full numbers.

Company Directory

Every user is added automatically, plus shared and personal contacts.

Phone Numbers

Search & Buy Numbers

Find and activate local or toll-free numbers in seconds.

Instant Assignment

Point any number wherever you need it and reassign it whenever things change.

Free Number Porting

Bring your existing numbers with you at no cost — upload your documents and track the port from start to finish.

911 & Emergency Addresses

Auto Attendants, Queues & Voicemail

Auto Attendant / IVR

Multi-level phone menus so callers can reach the right team on their own.

Call Queues

Hold callers in line and distribute calls to agents, with agent availability control.

Ring Groups

Ring a whole team at once or in sequence.

Voicemail

Voicemail boxes with custom greetings, plus listen and delete from anywhere.

Music on Hold

Choose from built-in music or upload your own.

AI Voice Prompts

Generate professional greetings with text-to-speech, or upload your own recordings.

Messaging

Business SMS & MMS

Send and receive texts from your business numbers with full conversation history.

Shared Inboxes

Team message boxes so the right people see and reply to customer texts.

10DLC Registration Handled

We register your brand and campaign so your messages get delivered, not filtered.

Message History & Export

Search your messaging records and export them to CSV.

Desk Phones & Apps

Desk Phone Support

Add your phones by MAC address and let them configure themselves.

Multi-Line Phones

Multiple lines and identities on a single device.

Softphone Ready

Standard SIP credentials work with the app or softphone of your choice.

Recording & Reporting

Call Recording

Turn recording on for the account and play back or download recordings later.

Call History

Detailed records of every call, with drill-down and CSV export.

Usage Visibility

See exactly what was used — calls, texts, and numbers — before the invoice arrives.

Billing

Simple Invoicing

View invoices, download PDFs, and pay online.

Card on File

Save payment methods with Stripe and pick a default.

Prepaid Balance & Auto-Reload

Keep a balance topped up automatically at a threshold you choose.

Transparent Usage Charges

Every charge is itemized so you always know what you're paying for.

Cost Estimates

See what something will cost before you buy it.

Users & Security

Users & Teams

Add users with their own phone identity in a couple of clicks.

Roles & Permissions

Decide exactly who can see billing, manage numbers, send messages, or change routing.

Multiple Accounts, One Login

Manage several accounts or locations from a single sign-in.

Password Reset & Self-Service

Users can reset passwords and manage their own settings.

Encrypted Calling

Optional TLS signaling and SRTP media encryption for your account.